Description
This use case enables organizations to represent every key product, module, or component as a digital twin. Each twin is enriched with metadata such as current lifecycle phase, responsible owner, and geographical region. The system actively tracks these assets through their entire lifecycle — from development to retirement — and issues real-time alerts on critical lifecycle events such as:
End-of-Life (EOL) risk,
Quality issue recurrence, or
Scheduled upgrade windows.
It provides stakeholders with real-time visibility, proactive alerting, and workflow automation, allowing informed decision-making and faster responses throughout the product lifecycle.
Actors
Product Manager: Monitors lifecycle phases and risks; initiates lifecycle transitions.
Quality Engineer: Analyzes recurring quality issues and responds to alerts.
Manufacturing Lead: Coordinates production updates based on lifecycle status.
IT Administrator: Manages digital twin infrastructure and integrations.
Support Engineer: Acts on alerts regarding upgrade needs or obsolescence.
Automation System (Power Automate): Triggers notifications and workflows.
Preconditions
Digital representations (twins) of all products/modules are created and registered in Azure Digital Twins.
Lifecycle metadata (phase, region, owner) is populated and synced from Dataverse.
Rules and thresholds for lifecycle events (e.g., EOL, upgrade window) are defined.
Integration between Azure Digital Twins, Power BI, Power Automate, and Dataverse is configured.
Flow of Events
Initialization:
Digital twins are modeled in Azure Digital Twins with metadata from Dataverse.
Lifecycle rules and alerts are defined in the system.
Monitoring:
Twins continuously track lifecycle stages in real-time.
Metadata changes (e.g., ownership transfer, phase shift) are logged automatically.
Event Detection:
Events such as EOL proximity, repeated quality issues, or missed upgrade windows are detected.
Notification & Response:
Power Automate triggers alerts to relevant actors via email, Teams, or dashboards.
Support or Product Managers initiate corrective or transition actions.
Analysis & Optimization:
Power BI dashboards visualize lifecycle distribution, bottlenecks, or risks.
Teams use insights to make proactive decisions (e.g., schedule upgrades, prioritize redesigns).
Postconditions
Lifecycle transitions are proactively managed.
Product risks and upgrade windows are addressed in time.
Quality and support issues are resolved faster due to early alerts.
Accurate and real-time visualization of product status across lifecycle.
Benefits
Improved traceability of product lifecycle stages across global teams.
Early warning system reduces operational disruptions.
Enables predictive and preventive decision-making.
Reduces cost associated with late upgrades or EOL failures.
Supports collaborative planning among R&D, manufacturing, and support.
Tools & Technology Used
Azure Digital Twins: Core platform for modeling and monitoring digital twins.
Power BI: Visualizes lifecycle data, events, and performance metrics.
Power Automate: Automates alerts, escalations, and workflow triggers.
Dataverse: Central metadata repository linked to product and lifecycle data.