UC-Regulatory Intelligence Bot for Compliance

Description

The Regulatory Intelligence Bot is a smart assistant designed to continuously monitor and process global and local telecom regulatory updates. It uses AI to summarize, prioritize, and alert compliance teams about relevant changes. The bot alleviates the burden of regulatory overload, reduces delay in responding to critical updates, and minimizes the risk of non-compliance.

As regulatory landscapes become more complex and frequent, this solution ensures proactive compliance management using automation, AI, and cloud technologies.

Actors

• Primary Actors:

  • Compliance Officer

  • Legal Analyst

  • Regulatory Affairs Manager

• Supporting Systems:

  • Azure Logic Apps

  • Azure Bot Service

  • Azure Cosmos DB

  • OpenAI (for NLP-based summarization and classification)

Preconditions

• Access to regulatory data sources (e.g., websites, documents, RSS feeds).

• Azure infrastructure is set up and configured.

• Compliance team is onboarded to the bot interface (Teams, Web App, or email).

• Necessary permissions and APIs for data scraping/parsing are configured.

Flow of Events (Main Scenario)

1. Trigger:
   Azure Logic Apps runs on a schedule to fetch regulatory content from multiple telecom regulatory authorities.

2. Ingestion:
   Documents (PDFs, HTML pages, RSS feeds,  JSON files) are stored in Azure Blob Storage.

3. Processing:
   Azure Functions trigger OpenAI services to:

   • Summarize content.

   • Classify by region, topic, urgency.

   • Extract key compliance actions.

4. Storage:
   Structured summaries and metadata are saved in Azure Cosmos DB.

5. Notification & Action:

   • Azure Bot Service and Power Automate send proactive alerts to compliance users (via Teams, email, or portal).

   • Users can ask questions to the bot (e.g., “What changed in EU telecom regulation today?”) and get intelligent responses.

6. Review & Decision:
   Compliance teams review the insights and assign tasks/actions if needed.

Postconditions

• All relevant telecom regulation updates are tracked and summarized.

• Alerts and recommendations are sent in near real-time.

• Compliance teams take timely action with reduced manual effort.

• Historical updates are stored and searchable.

Benefits

• Reduces regulatory overload and manual tracking.

• Speeds up response time to new regulations.

• Lowers the risk of missing critical compliance updates.

• Builds a historical repository of regulatory changes.

• Empowers compliance teams with AI-driven insights.

Tools & Technology Used

• Azure Logic Apps - Schedule and orchestrate regulatory data ingestion

• Azure Functions - Process, transform, and analyze ingested content

• OpenAI API - Summarize, classify, and extract regulatory actions

• Azure Cosmos DB - Store structured insights with fast querying

• Azure Blob Storage - Store raw documents and web content

• Azure Bot Service - Enable conversational access to the insights

• Azure Web Apps - Front-end portal for search and review

• Power Automate - Trigger notifications and approval workflows